# How to report a scam message

## Guide

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{% tab title="Interactive Demo" %}
{% @arcade/embed flowId="txUMqw3iaCOefwib2vwQ" url="<https://app.arcade.software/share/txUMqw3iaCOefwib2vwQ>" %}
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{% tab title="Step-by-Step Guide" %}

### Reporting Scams: A Step-by-Step Guide

Step 1: Click on "<mark style="color:blue;">Submit a Scam Report</mark>" to report a sender ID, phone number or web link as scam.&#x20;

<figure><img src="https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FlfUZ2TytZdGgjmk1VKFR%2FIMG_5258.PNG?alt=media&#x26;token=47878ce9-bf21-451e-b3ca-39614138a861" alt="" width="375"><figcaption></figcaption></figure>

Step 2: Click on "<mark style="color:blue;">Begin Report</mark>" to get started on reporting.

<figure><img src="https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2F5YtejP3CD365zdDY0hcr%2Fimage.png?alt=media&#x26;token=2311333e-0de0-4b4b-b8db-29aa3c8f211a" alt="" width="375"><figcaption></figcaption></figure>

Step 3: Select "<mark style="color:blue;">Message</mark>" to continue.

<figure><img src="https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2F2pNImC0ITvXRcm5HZ99d%2Fimage.png?alt=media&#x26;token=53fa5727-64f4-4737-8295-cda4b0d99ee4" alt="" width="375"><figcaption></figcaption></figure>

Step 4: Select the platform of the scam.

![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2Fbo6909Y1lDWxLYHqxLwC%2Fimage.png?alt=media\&token=552d92c9-ee00-43fc-9695-7a627757a248)

Step 5: You may copy & paste the message or upload a screenshot.&#x20;

![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2F9AnM5SLV45RWd3DLOStc%2Fimage.png?alt=media\&token=9d51dded-1a30-41ca-822f-a2f982ae479a)

If you choose to upload a screenshot, please make sure the screenshot is saved on your phone prior to selecting upload. ScamShield will extract the relevant information from the screenshot.

Here is an example of a screenshot:

![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FP9GjE0r3EAx8jQQB4xq3%2Fimage.png?alt=media\&token=34947945-cb25-42ac-8d39-20ba9348790b)

Step 6: Review your report before submission.

![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FFB6eoKFKTbu8AmjSwQCi%2Fimage.png?alt=media\&token=912c823c-c2c5-4bab-b1be-aad0ad90c117)

If you have successfully submitted a report, you will see this screen.

<div align="left"><figure><img src="https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FhVolJK9iy3ix8DtA0PX5%2Fimage.png?alt=media&#x26;token=6523a07e-1ebc-4a8b-9f6e-57e67a0bb834" alt="" width="375"><figcaption></figcaption></figure></div>
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{% hint style="success" %}
Thank you for reporting scams and keeping the community safe!
{% endhint %}
