# How to report a scam message

## Guide

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{% tab title="Interactive Demo" %}
{% @arcade/embed flowId="txUMqw3iaCOefwib2vwQ" url="<https://app.arcade.software/share/txUMqw3iaCOefwib2vwQ>" %}
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{% tab title="Step-by-Step Guide" %}

### Reporting Scams: A Step-by-Step Guide

Step 1: Click on "<mark style="color:blue;">Submit a Scam Report</mark>" to report a sender ID, phone number or web link as scam.&#x20;

<figure><img src="/files/0ercnxMB1Kqtl4rbYGIb" alt="" width="375"><figcaption></figcaption></figure>

Step 2: Click on "<mark style="color:blue;">Begin Report</mark>" to get started on reporting.

<figure><img src="/files/8GNuyX5vxgIArwuJHL3M" alt="" width="375"><figcaption></figcaption></figure>

Step 3: Select "<mark style="color:blue;">Message</mark>" to continue.

<figure><img src="/files/LMs0CD8dXkM3Dr8JNvlM" alt="" width="375"><figcaption></figcaption></figure>

Step 4: Select the platform of the scam.

![](/files/QLWFtLdU3VYssbANRpoY)

Step 5: You may copy & paste the message or upload a screenshot.&#x20;

![](/files/JnO1G1sXYRULdIefKe68)

If you choose to upload a screenshot, please make sure the screenshot is saved on your phone prior to selecting upload. ScamShield will extract the relevant information from the screenshot.

Here is an example of a screenshot:

![](/files/sxLydM54CaamQsoAnSK3)

Step 6: Review your report before submission.

![](/files/zL5OaIlbqcTIgoh6gHvn)

If you have successfully submitted a report, you will see this screen.

<div align="left"><figure><img src="/files/f3DDvlybXIyBhiLoEJEK" alt="" width="375"><figcaption></figcaption></figure></div>
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{% hint style="success" %}
Thank you for reporting scams and keeping the community safe!
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.scamshield.gov.sg/using-scamshield/submit-a-scam-report/how-to-report-a-scam-message.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.