# How to report a scam call

## Guide

{% tabs %}
{% tab title="Interactive Demo" %}
{% embed url="<https://go.gov.sg/scamshield-report-a-call>" %}
{% endtab %}

{% tab title="Step-by-Step Guide" %}
Step #1: Click on 'Submit a Scam Report' to start\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FOc0y7TOZLYnb8tcCUpUB%2Fimage.png?alt=media\&token=f5038400-0444-4487-8691-d6213fba04e2)

Step #2: Click on 'Begin Report'.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FqDOUspKAgj70sBF5tDGK%2Fimage.png?alt=media\&token=d6efe0b2-2a06-4867-a810-27c4bbb496fe)

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Step #3: Select what you would like to report.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2F9Gu8IhRqvSyiokUh8FjW%2Fimage.png?alt=media\&token=e475c244-4369-4729-b402-b74d4fc32807)

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Step #4: Select what type of call it was.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FYaYjwBRiUOjQqpJvT3F2%2Fimage.png?alt=media\&token=4a11467c-f81d-4eb1-901e-d6883130c7e6)\
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Step #5: Key in the caller's phone number.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FEa3MzKaOAX3Z7gYL78j0%2Fimage.png?alt=media\&token=d4a674f0-0b74-42f3-985a-74c47402ae89)

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Step #6: Select who was on the call. Please note that recorded voice refers to robo-callers.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FH0FwN7jD3I7CJn5d6b8T%2Fimage.png?alt=media\&token=ac26c0ee-6fa4-46b5-aebd-090328151e0b)

Step #7: Select the kind of service or institution the caller claimed to be from. For eg. DBS is bank representative, ICA, Supreme Court, MOH are government officials, etc. &#x20;

![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FglrODCad9gPmgcuVJidD%2Fimage.png?alt=media\&token=f1aad950-3241-4f82-b24c-9f2edef6f482)

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Step #8: Describe the call. Please make sure you add as many details as possible to help authorities when they review the report.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FykxwP5m5g26ijpjPlCEv%2Fimage.png?alt=media\&token=19cba8ce-6adc-478c-b43a-9aa76b7abdee)\
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Step #9: And you're done! Thank you for keeping the community safe.\
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![](https://3160784115-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnpSeWIeWjGurS9MIV8ak%2Fuploads%2FC1ztkw4cRR2R1eL0Rkyu%2Fimage.png?alt=media\&token=bb92dd48-ad69-439a-9265-c99010710706)\ <br>
{% endtab %}
{% endtabs %}

{% hint style="success" %}
Thank you for reporting scams and keeping the community safe!
{% endhint %}