# How to report a scam call

## Guide

{% tabs %}
{% tab title="Interactive Demo" %}
{% embed url="<https://go.gov.sg/scamshield-report-a-call>" %}
{% endtab %}

{% tab title="Step-by-Step Guide" %}
Step #1: Click on 'Submit a Scam Report' to start\
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![](/files/iBJg80zRV9Xi2DwMailL)

Step #2: Click on 'Begin Report'.\
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![](/files/UMvIp6IECqmVu1gt0biV)

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Step #3: Select what you would like to report.\
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![](/files/qhyqn87xzuauGQdfxk7l)

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Step #4: Select what type of call it was.\
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![](/files/HZmCs2Eo3uwxhyV0sBxQ)\
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Step #5: Key in the caller's phone number.\
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![](/files/6A4tx9zzfRqfPFbDGT3Y)

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Step #6: Select who was on the call. Please note that recorded voice refers to robo-callers.\
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![](/files/6VvKzMCUAAqF7AYbhjNz)

Step #7: Select the kind of service or institution the caller claimed to be from. For eg. DBS is bank representative, ICA, Supreme Court, MOH are government officials, etc. &#x20;

![](/files/XAe31hQuyiqflnIyOoQc)

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Step #8: Describe the call. Please make sure you add as many details as possible to help authorities when they review the report.\
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![](/files/1Z8vhQyPKYsJvbzSpg8S)\
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Step #9: And you're done! Thank you for keeping the community safe.\
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![](/files/GHRvS8y3TJi1mEoi999M)\ <br>
{% endtab %}
{% endtabs %}

{% hint style="success" %}
Thank you for reporting scams and keeping the community safe!
{% endhint %}


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