# \[NEW] Setup Notifications

## <mark style="color:yellow;">**\[NEW]**</mark>**&#x20;Stay Updated on Your Scam Reports with Real-Time Notifications**

Whenever you report a suspicious number through the ScamShield app, you’ll now receive a push notification **once it’s verified and blocked** in our scam database.

This means more transparency and a faster feedback loop, so you know your report has helped protect others from falling prey to a similar scam.

## **How it works**

When a number you’ve reported has been marked as scam in our scam database, you will receive a notification on your phone if you’ve enabled push notifications for the ScamShield app. To do so, you will need to enable the notifications setting in the ScamShield app. Please refer to the following setup guides based on your mobile OS.

{% content-ref url="/pages/517N7QxzxmXVIx2R0GJQ" %}
[Setup Notifications on iOS](/getting-started/new-setup-notifications/setup-notifications-on-ios.md)
{% endcontent-ref %}

{% content-ref url="/pages/14gCnGlojJjf19N9LjHo" %}
[Setup Notifications on Android](/getting-started/new-setup-notifications/setup-notifications-on-android.md)
{% endcontent-ref %}

### 💬 **Frequently Asked Questions**

#### **1. Can I track the history of numbers I’ve reported?**

Yes. You will be able to see the full history of numbers you’ve reported that have been added to our blocklist in the ScamShield app under “Your Scam Reports” (when you click on the 🔔 icon on the top right corner).

#### **2. Can I see reports from other users?**

ScamShield doesn’t publicly display all user-submitted reports to protect privacy. However, if a number you encountered had been reported by others and has already been marked as a scam by the authorities, the ScamShield app will take action to protect you, provided you have your call blocking and SMS filtering permissions switched on. You may also check the number of reports for a specific phone number by using our Check for Scams feature.

#### **3. Why am I not notified for every report?**

Only reports that are **marked as scams** through our checks will trigger a push notification. This ensures the alerts you receive are reliable and meaningful.

#### **4. Will I be notified when scam numbers other people reported get blocked?**

No, you’ll only receive notifications when scam numbers that *you* reported get blocked. This way, we avoid sending too many alerts and help keep your notifications relevant and useful.

If you have any other questions, please refer to our [Help Center](https://ask.gov.sg/scamshield).


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