Why can’t ScamShield automatically filter scam messages on Android devices?
On Android devices, we are unable to automatically move messages which ScamShield has identified as potential scams to the junk folder. This is due to the way Android is configured.
Android users instead receive a notification when they receive a potential scam SMS. They can also find a compiled list of scam SMSes they have received in the app if they click on 'Show Filtered SMSes' under 'Scam SMS Filtering is Active'.
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