ScamShield
  • Introduction
    • What is ScamShield?
    • Why us?
  • Getting Started
    • System Requirements
    • Download ScamShield
    • Setup Call Blocking
      • Setup call blocking on iOS
      • Setup call blocking on Android
    • Setup SMS Filtering
      • Setup SMS Filtering on iOS
      • Setup SMS Filtering on Android
    • Known Issues
  • USING SCAMSHIELD
    • Check for Scams
      • How to check a scam message
      • How to check a scam call
      • How to check a website link
    • Submit a Scam Report
      • How to report a scam message
      • How to report a scam call
      • How to report a scam website
  • Resources
    • Help, I've been scammed!
    • What's next for ScamShield?
    • FAQ
      • About ScamShield
        • Who built this app?
        • How do I know which is the official ScamShield App?
        • I am unable to setup the app
        • How does the ScamShield app work?
        • Do I need a WiFi or data plan for the app to work?
        • Once installed, can hackers hack into my phone if the app is compromised?
        • Why do I still receive scam calls or messages, after I have installed the ScamShield app?
        • How do I know the app is working?
        • Can I deactivate either the filtering of incoming phone calls or text messages function?
        • What happens if I delete the app? Will all my junk messages be deleted too?
        • Can I download ScamShield while I am traveling or if I live overseas?
        • Can I use ScamShield if I have an overseas phone number?
        • Why can't I report a scam on the ScamShield website anymore?
      • Call Blocking
        • How do I know call blocking is enabled on my phone?
        • I am unable to enable call blocking on iOS
        • Does ScamShield need caller ID to work?
        • Will the app block calls from people I know?
        • Who do I contact if my number was wrongly blocked by ScamShield?
      • SMS Filtering
        • Why am I still receiving SMS from "Likely-SCAM" Sender ID?
        • How do I know SMS filtering is enabled on my phone?
        • Why does my SMS filtering permission stay active even after I turn off the setting on my phone?
        • Will I be able to see the SMSes that get filtered?
        • Does ScamShield filter messages on other apps like WhatsApp?
        • Will the app filter SMSes from people I know?
        • Why can’t ScamShield automatically filter scam messages on Android devices?
        • My gov.sg SMSes get filtered into 'Unknown Senders' in iOS. Is this filtered by ScamShield?
      • Check for Scams
        • I want to check a scam. How do I do this?
        • Something went wrong. My screenshot can't be read. What do I do next?
        • Can I check screenshots?
        • What kind of message screenshots can I upload?
        • Can I check a scam if my call blocking and SMS filtering permissions are not setup?
        • Can I check scams received on messaging platforms other than SMS?
        • Can I check scams I received in an email, online shopping platform or social media?
        • Does the ScamShield app auto-report all the scams I check?
        • What action do I take after checking a scam?
      • Submit a Scam Report
        • I want to submit a scam report. How do I do this?
        • Can I still submit a scam report if my call blocking and SMS filtering permissions are not setup?
        • How is reporting different from check for scams?
        • What happens after I submit a scam report?
        • Why do I still receive scams even after I have reported the scam?
      • Your Privacy
        • Why does ScamShield need access to my contacts, make and manage phone calls, and send and view SMS?
        • Are there any privacy concerns with using the app?
        • Does ScamShield have access to my photos while uploading screenshots?
      • Page
    • Contact Us
  • LEGAL
    • Privacy Policy
    • Terms of Use
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On this page
  • What can you report on ScamShield?
  • [NEW] Changes in the call reporting feature
  • What happens after you submit a report?

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  1. USING SCAMSHIELD

Submit a Scam Report

PreviousHow to check a website linkNextHow to report a scam message

Last updated 4 months ago

Was this helpful?

What can you report on ScamShield?

You can submit the following types of scam reports using the ScamShield app:

[NEW] Changes in the call reporting feature

The enhanced ScamShield app asks users to provide some more information during the call reporting process. This includes:

  1. Who was on the call: a person or a recorded voice.

  2. Who they claim to be: either a bank representative, government official, etc.

The purpose of asking for this information is to provide the authorities with more data. This will allow them to make an informed decision about whether the caller is suspicious.

Please note that users will not be able to report unanswered calls. In such a case, it is difficult for authorities to assess a potential scam without further information. We advise our users to exercise caution in answering phone calls from unknown numbers when you are not expecting a call.

What happens after you submit a report?


Following the submission of a scam report, the message, call or link will be reviewed by the police based on the information provided by the ScamShield user. If deemed suspicious, the phone number or message will be marked as scam by authorities on the ScamShield database. Website links that are malicious will be taken down. The Call Blocking feature on the ScamShield app will then block any calls from this phone number. The SMS Filtering feature will detect and filter SMSes with the same content.

With the evolving scam landscape, the ScamShield app relies on community reporting to detect new scams. After the reports have been reviewed by authorities, the ScamShield app blocks suspicious phone numbers and messages as quickly as possible, to prevent users from falling victim to scammers.

Please note that scam reports submitted on ScamShield are not official police reports. If you have fallen for a scam or lost money to a scammer, .

How to report a scam message
How to report a scam call
How to report a scam website
please file an official police report