What action do I take after checking a scam?

After checking a scam, the ScamShield app will provide you an outcome for your check. Based on this outcome, you may make an informed decision on what to do next.

Here are list of possible outcomes and next steps you can follow:

Beware, this looks like a scam

The ScamShield app will automatically report this scam for you. Please be extremely cautious when this outcome is displayed. Do not share any private information such as bank account details, or click on dubious links if prompted to do so.

Be careful, we're not sure about this one

The ScamShield app is either still reviewing this case or there is not enough information in our database to evaluate the nature of the message, phone number or link. Based on the data provided in the outcome, you may choose to report this entity if you think it is suspicious. For eg. a large volume of reports, frequent or recently updated reports, etc.

This looks like spam

The ScamShield app will automatically report this entity for you. The entity being checked is likely promotional content for a business, advertisements or unsolicited communication.

This message looks safe

If you receive this outcome, it means that the sender ID is registered by IMDA and it is safe to proceed with the interaction. However, do exercise caution while sharing private information online by making sure you are engaging with verified and official sources only.

For more information on interpreting check results and next steps, you may refer to our section on Understanding Check Results.