# Are there any privacy concerns with using the app?

No, both iOS and Android have strict privacy rules on what the ScamShield app can or cannot read.

If a known contact sends you a message, the SMS will not be read by the ScamShield app. If you have previously interacted with an unknown contact, or decided to engage an unknown contact in conversation, then the ScamShield app will not filter messages from this contact either.&#x20;

Only messages sent by unknown persons via SMS will be filtered by the ScamShield app if the content is deemed suspicious.&#x20;

To better understand how we protect your privacy, please check our [Privacy Policy](/legal/privacy-policy.md).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.scamshield.gov.sg/resources/help-center/your-privacy/are-there-any-privacy-concerns-with-using-the-app.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
