# What action do I take after checking a scam?

After checking a scam, the ScamShield app will provide you an outcome for your check. Based on this outcome, you may make an informed decision on what to do next.

Here are list of possible outcomes and next steps you can follow:

{% hint style="danger" %} <mark style="color:red;">**Beware, this looks like a scam**</mark>

The ScamShield app will **automatically report this scam for you**. Please be extremely cautious when this outcome is displayed. Do not share any private information such as bank account details, or click on dubious links if prompted to do so.
{% endhint %}

{% hint style="warning" %} <mark style="color:orange;">**Be careful, we're not sure about this one**</mark>

The ScamShield app is either still reviewing this case or there is not enough information in our database to evaluate the nature of the message, phone number or link. Based on the data provided in the outcome, you may choose to report this entity if you think it is suspicious. For eg. a large volume of reports, frequent or recently updated reports, etc.
{% endhint %}

{% hint style="info" %} <mark style="color:blue;">**This looks like spam**</mark>

The ScamShield app will **automatically report this entity for you.** The entity being checked is likely promotional content for a business, advertisements or unsolicited communication.&#x20;
{% endhint %}

{% hint style="success" %} <mark style="color:green;">**This message looks safe**</mark>

If you receive this outcome, it means that the sender ID is registered by [IMDA](https://www.sgnic.sg/smsregistry/overview) and it is safe to proceed with the interaction. However, do exercise caution while sharing private information online by making sure you are engaging with verified and official sources only.
{% endhint %}

For more information on interpreting check results and next steps, you may refer to our section on [Understanding Check Results](/using-scamshield/check-for-scams.md#understanding-check-results).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.scamshield.gov.sg/resources/help-center/check-for-scams/what-action-do-i-take-after-checking-a-scam.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.